OTIF Overview
Walmart US · May 1–24, 2026 · 487 shipments
Late Delivery
28
of 63 failures · 44%
↑ 6 vs last month
Short Ship
19
of 63 failures · 30%
↓ 2 vs last month
Label / ASN Error
16
of 63 failures · 25%
↓ 4 vs last month
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Open Chargebacks
23 requiring action
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Dispute Draft
Claude AI
RAG: Retrieved 3 clauses from Walmart Routing Guide v2.4 · Sections 4.2, 7.1, Appendix B
pgvector
Evidence Chain
XPO tracking confirms 107-minute dock queue at Walmart DC #6042 (Joliet, IL) — carrier not at fault per §4.2 Retailer-Caused Delay clause.
TMS gate timestamps · §4.2 Routing Guide
ASN transmitted 4h 23m before arrival — exceeds Walmart's 2h minimum requirement per §7.1.
EDI-856 log · §7.1 ASN Requirements
Historical precedent: 2 similar disputes won against DC #6042 in Q4 2025 on identical dock-queue grounds.
Dispute outcome history · Appendix B
AI-Generated Dispute Letter
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Recent Shipments
Last 14 days · showing 8
| PO Number | Ship Date | Carrier | OTIF | Status |
|---|
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Root Cause Distribution
Carrier Delay40%
Warehouse30%
Planner20%
Retailer10%
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Weekly OTIF Trend
Wk 17
Wk 18
Wk 19
Wk 20
Wk 21